Reputant vs Podium
Podium is a lead and messaging platform: texting, phones, payments and webchat, with reviews as one part. Reputant does reviews and local search only, for a fraction of the monthly price. If you want the inbox, Podium is the fuller tool. If you want reviews and rankings, read on.
Facts checked on 2026-10-21. Tell us if something changed.
Core
per month; reviews with AI responses, inbox, 200+ integrations
$399
Pro
per month; adds AI concierge, AI reputation specialist, surveys, text marketing
$599
Signature
adds AI scheduler, salesperson and marketer, multi-location management
custom
Phone seats
per user per month, on top of the plan
$25 to $30
Reputant
7-day free trial, then $29 per location a month
Feature by feature
A check means Reputant ships it today. Everything else carries the same status it has on our own roadmap, not marketing language.
Scroll sideways for the Podium column.
| What you get | Reputant | Podium |
|---|---|---|
| Review requests and what triggers them | Live Text and email requests fired by a paid QuickBooks invoice, a closed Clio matter or a CSV upload. | Review invites by text, with automations from 200+ integrations, QuickBooks and Clio Manage among them. |
| AI replies to reviews | Live A drafted reply for every Google review that you approve or edit before it posts. | AI review responses on every plan; fully automated AI responses as an add-on. |
| Review sites monitored | Live Google Business Profile and Facebook today. Yelp reading is planned. | Google, Facebook and industry-specific review sites. |
| Local rank grid | Live Map Pack rank at every point of a 3x3 or 5x5 grid over the service area, with the competitor holding each spot. | Not offered. |
| Google Business Profile audit | Live Profile checklist plus a keyword-by-keyword table of who ranks above you, and profile performance. | Podium does not list a profile audit. |
| AI visibility (ChatGPT, Claude, Gemini) | Live Checks whether the three assistants recommend the business for its category and area. | Podium does not list AI visibility tracking. |
| Texting, webchat and phones | Not offered. Reputant sends review requests by text and email but has no shared inbox or phone system. | Shared inbox for text, calls, email and social, webchat, text marketing and a business phone system. |
| Payments | Not offered. | Podium Payments, with lower processing fees on Pro. |
| Entry price | Reputant is priced per location, from $29 a month, after a 7-day free trial. Current numbers are on the pricing page. | $399 per month on Core, sold through sales. Phone seats cost extra. |
Who should pick which
Pick Reputant if
- You want reviews and Google Maps rankings handled, not a new inbox and phone system.
- You want to see whether ChatGPT, Claude and Gemini recommend you.
- A few hundred dollars a month is more than reviews are worth to you.
Pick Podium if
- Your team answers leads by text and phone and wants one inbox for all of it.
- You want to take payments and send text marketing from the same tool.
- You want an AI employee answering and booking customers around the clock.
Frequently asked questions
See the platform behind these numbers
A 30-minute call, your accounts on screen, and an honest answer about what Reputant covers today and what is still coming.