Questions about Reputant
Every answer from across the site in one place: pricing, reviews, rank tracking, AI visibility and how we compare.
Getting started
Not at all. There is no complicated setup or software to learn. Most businesses are up and running in a few minutes.
From the home page
Setup takes a few minutes: connect your Google Business Profile, pick your keywords and switch on review requests. After that, most owners spend a few minutes a week approving AI-drafted replies and reading the next action the dashboard suggests. Requests go out on their own when a QuickBooks invoice is paid or a Clio matter closes.
From the home page
Review requests start going out the day you connect, so the first new reviews can arrive within days. Rank changes on Google Maps take longer, because Google needs time to notice new reviews and profile updates. The rank grid keeps every run, so you watch the map change instead of guessing.
From the home page
If you serve customers, in person or online, it works. Barbershops, accountants, auto shops, tax firms, law firms, you name it.
From the home page
Yes. Plumbers, cleaners, movers and other businesses that go to the customer set a service area on their Google Business Profile instead of a storefront address. Reputant reads that profile the same way, and the rank grid can be spaced from one to ten miles between points, so it covers the area you actually serve.
From the home page
Your business name and the areas you serve. We use them to show the product on your own market, so you leave with a real picture, not a slide.
From the contact page
Within one business day, Monday to Friday.
From the contact page
Pricing and trial
Reputant is priced per location, from $29 a month, after a 7-day free trial. It does the repetitive work an agency bills hours for: sending review requests, drafting replies and checking your Google Maps rank. An agency can run it for its own clients from one account.
From the home page
Every account starts with a 7-day free trial — no credit card needed. Two free tools on this site need no account at all: a Google review link generator and a free local rank check.
From the home page
Pick a plan for the locations you manage and pay that rate for each one. Ten locations on Growth cost ten times $49 a month. Above 50 locations we price by hand.
From the pricing page
The same plan costs at least 15% less and is billed once a year, up front. The monthly figure shown under Annual is that yearly total divided by twelve.
From the pricing page
Every account starts with a 7-day free trial — no credit card needed.
From the pricing page
No. The 7-day free trial needs no card; you enter one when you pick a plan.
From the pricing page
Tell us how many locations you run on a demo call. Accounts hold up to ten locations today, so a larger footprint also needs a plan for account structure, and we price setup and support around it.
From the pricing page
No. Every account starts with a 7-day free trial and no card is taken until you choose a plan.
From the contact page
Getting more reviews
Yes. You can send review requests by text, email, or both. Whatever your customers prefer.
From the home page
100%. We do not filter or gate reviews. Every customer is asked the same way, so you are always within Google's rules.
From the home page
Open Google's Place ID Finder, search for your business name and city, and copy the ID that starts with "ChIJ". Every Google Business Profile has one, and it does not change when you edit the profile.
From the Google review link generator page
It is a Google search URL that ends in your Place ID. When a customer opens it while signed in to Google, the review box for your business opens immediately instead of the profile page.
From the Google review link generator page
Yes. Download the QR code as an image and print it on receipts, table tents, business cards or a sign by the register. Scanning it opens the same review link.
From the Google review link generator page
Yes. Google encourages businesses to ask for reviews. The only rules are no incentives and no filtering: ask every customer the same way and never gate unhappy ones.
From the Google review link generator page
That is what Reputant's review automation does: when an invoice is paid in QuickBooks or a matter closes in Clio, the customer gets the link by text or email without anyone remembering to send it.
From the Google review link generator page
Reputant integrates with QuickBooks and Clio today and supports CSV import for any customer list. Every live connection is listed on the integrations page. If your software is not there, import contacts or tell us; new integrations are prioritized by demand.
From the Review Automation page
When a triggering event happens in your connected software - a payment recorded in QuickBooks, a matter closed in Clio - Reputant detects it and automatically sends a review request to that customer by text, email, or both. You set up the campaign once; the integration fires it every time.
From the Review Automation page
Use CSV import to get started immediately. Export your customer list from any software, upload it to Reputant, and run your first campaign the same day. You'll have reviews coming in while you wait for your native integration to be available.
From the Review Automation page
Yes. You can manually add individual contacts, import a CSV, or run one-off campaigns at any time. The integrations are designed to make it automatic, but you always have full manual control too.
From the Review Automation page
Yes - Google explicitly encourages businesses to ask for reviews. The only prohibited practices are offering incentives (discounts, gifts) and review gating (filtering out unhappy customers before they can leave a review). Reputant sends requests to all customers equally and keeps you fully compliant.
From the Review Automation page
Most businesses see their first new reviews within 24–48 hours of their first campaign going out. Once the integration is live, review requests go out continuously - so your review count grows as long as your business is running.
From the Review Automation page
Replying to reviews
Yes. Set the star rating to match the review and the reply acknowledges the problem, apologizes where it should, and offers a way to make it right instead of arguing.
From the AI review reply generator page
Yes. Treat it as a first draft: copy it, change any detail that only you know, then paste it into Google or Facebook.
From the AI review reply generator page
Not from this free tool. You copy the reply and post it yourself. Inside Reputant, a reply is drafted for every new review, so it is ready when you open it.
From the AI review reply generator page
No. The tool is free to use without signing up or giving an email address.
From the AI review reply generator page
Customers read the replies as much as the reviews. A quick, polite answer shows you are listening, and Google itself recommends replying to reviews.
From the AI review reply generator page
Google uses review count, average rating, review recency, and your response rate as direct local ranking signals. A business with 200 recent reviews and active responses consistently ranks higher than one with 30 old reviews and no responses - even with similar proximity and category.
From the Review Management page
Google Business Profile and Facebook today, in one feed. You can connect a Yelp account, and reading Yelp reviews is planned. We list only what the app supports; the roadmap page shows what comes next.
From the Review Management page
Yes - on two dimensions. First, it signals to Google that your business is active and engaged, which improves local rankings. Second, potential customers reading reviews are measurably more likely to choose a business that actively responds, even if the review is negative.
From the Review Management page
Your star rating appears in Google search results, in Google Maps, in ads via seller ratings, and across directories. A high rating with many reviews is one of the most credible marketing signals you can have - it sells customers before they ever contact you. Reputant helps you build that asset systematically.
From the Review Management page
Yes. Reputant shows you your rating and review count vs. your top local competitors across platforms - so you can see exactly what gap to close to outrank and outmarket them.
From the Review Management page
Reviews appear in your Reputant feed as they sync from Google and Facebook. A daily email digest is in beta for early accounts. Instant alerts by email or push are not built yet; the roadmap page will say when that changes.
From the Review Management page
Yes. Reputant supports multiple locations under one account, with both a combined view across all locations and individual location dashboards. Each location gets its own review feed, alerts, and reporting.
From the Review Management page
Google Maps rank tracking
Enter your business name, the keyword a customer would type and your city in the checker above. It runs that search from your business's own location and two more points nearby and shows your Google Maps position at each, plus your overall position across the area, in about 30 seconds. The full 9-point grid around you is in the Reputant app. Searching from your own phone only tells you what Google shows at your location, signed in as you.
From the Local rank checker page
Because Google ranks local results from where the searcher is standing. Your phone reports your location, so it shows the ranking for the spot you are in, often your own business, where you tend to rank best. Search history and signed-in results can shift it further. A grid checks from several points instead of one.
From the Local rank checker page
Yes. There is no charge and no account. You enter an email so the report link reaches you, and each person gets 3 checks a day because every check runs real Google searches that cost money. If the day's budget runs out, leave your details and we will run the grid for you by hand.
From the Local rank checker page
Your rank at your own location and at two more points nearby, your overall position across the area, and the top 5 businesses at your location, in about half a minute. The other 6 points on the grid are shown locked; Reputant checks every one.
From the Local rank checker page
The search a customer types, not your business name. "plumber near me", "family dentist", "personal injury lawyer" are the right shape. One keyword per check.
From the Local rank checker page
Yes. Tell us the city you serve and we center the grid there instead of on a storefront address.
From the Local rank checker page
We use it to send the result and to follow up once about tracking the keyword over time. No list, no newsletter.
From the Local rank checker page
Reputant's local rank tracker runs the same grid on demand for every keyword and location, keeps every run, and shows how the map changes as reviews and profile updates land.
From the Local rank checker page
A local rank tracker shows where your Google Business Profile appears in the Map Pack, the three map results at the top of a local search, for the keywords you care about. Reputant measures it from many points across your service area instead of one, because Google changes the answer with the searcher's location.
From the Local Rank Tracker page
Ordinary rank tracking checks one keyword from one location and gives you one number. A grid asks the same question from nine or twenty-five points spread across the area and paints each answer on a map. The number can look fine while the map shows you are invisible in half the city.
From the Local Rank Tracker page
Google ranks local results on relevance, distance and prominence. You cannot move your address, so the levers are the profile (categories, hours, photos, description), reviews (count, rating, recency and replies) and consistent business details across the web. Reputant's audit and AI recommendations tell you which lever to pull first for each keyword.
From the Local Rank Tracker page
Start with 5x5 and spacing that matches how far customers travel: one mile for a barbershop, five or more for a plumber who drives across the county. Use 3x3 for a single storefront where walk-ins are the business.
From the Local Rank Tracker page
Runs are on demand today. Run the grid whenever you change something and every run is kept, so you can compare this month with last month. Weekly scheduled runs are in development.
From the Local Rank Tracker page
Yes. Track up to seven keywords per location and up to ten locations per account. Each keyword gets its own grid and its own run history, and you switch between locations from one login.
From the Local Rank Tracker page
Yes. Every grid run is saved, so you can put this month's map next to last month's and see which neighborhoods moved. Until weekly scheduled runs ship, you re-run the grid whenever you want a new data point.
From the Local Rank Tracker page
Yes. Every grid point shows the business holding it, and you can track chosen competitors' rating and review count day by day to see the gap you need to close.
From the Local Rank Tracker page
Google says review count and review score factor into local ranking, and recency and replies matter too. Reputant pairs the grid with review automation so you can see the map change after new reviews arrive.
From the Local Rank Tracker page
Yes. The free tool on this site runs a one-off, 9-point grid for one keyword in about half a minute, with no account. Tracking is the next step: the same grid for every keyword and location, re-run whenever you like, with each run kept for comparison.
From the Local Rank Tracker page
Yes. Center the grid on the city you serve rather than an address, widen the spacing, and track the searches your customers type, like "hvac repair near me".
From the Local Rank Tracker page
Yes. Each client sits inside your account with its own profile, keywords, grid and history, and you switch between them from one login. The map is the report.
From the Local Rank Tracker page
AI visibility and AI insights
Yes. An AI visibility check asks ChatGPT, Claude and Gemini the questions your customers ask, such as "plumber in Austin", and shows whether each one named you, where you placed and which businesses it named instead. It also asks each assistant what it knows about your business.
From the home page
Specific, local-SEO-focused actions: "Send a review request campaign - you need 8 more reviews to move from position 4 to position 2 for 'dentist near me'", "Your Google Business Profile is missing business hours for holidays - this is reducing your ranking", "3 of your top 5 competitors have responded to 90%+ of reviews in the last 30 days; your response rate is 40% - close this gap." Every recommendation is tied to a measurable outcome.
From the AI Marketing Insights page
Each insight card links straight to the action: open the campaign to send review requests, open the review that needs a reply with the draft ready, or open the profile audit that shows the gap. You approve every step. Reputant does not change your profile or message your customers without you.
From the AI Marketing Insights page
BrightLocal's AI Insights give you prioritized suggestions inside a dashboard - useful, but passive. Birdeye's AI focuses primarily on generating review responses. Reputant's AI spans your full local marketing picture - rankings, reviews, competitors, GBP - and connects the insight directly to execution. It's the difference between a report and a co-pilot.
From the AI Marketing Insights page
Yes. Reputant tracks your top local competitors for every keyword you target and feeds that data into the AI. You get insights like which competitor is gaining reviews fastest, where they outrank you and why, and what specific gap you need to close to overtake them in local search.
From the AI Marketing Insights page
Your review text is a goldmine of local SEO signal. The words customers use in reviews - service names, neighborhoods, staff names - influence how Google understands your business and which searches you're relevant for. Reputant's AI identifies patterns in your reviews and your competitors' that reveal opportunities to improve both your ranking relevance and your customer experience.
From the AI Marketing Insights page
No. That's the point. Reputant's AI translates local SEO complexity into plain language recommendations anyone can act on. You don't need to know what a citation is or how the local pack algorithm works - the AI handles that and just tells you what to do.
From the AI Marketing Insights page
AI visibility is whether AI assistants such as ChatGPT, Claude and Gemini mention or recommend your business when someone asks them for a business like yours. It is the AI-search version of ranking on Google Maps.
From the AI Visibility page
There is no form to submit. Assistants with web search build their answers from what they find about you online: your Google Business Profile, your reviews, your website and the sites that list you. The same work that helps you rank on Google Maps, a complete profile and a steady flow of recent reviews, gives them more to go on. Reputant shows whether that is working, prompt by prompt.
From the AI Visibility page
ChatGPT, Claude and Gemini. Each check asks all three the same questions.
From the AI Visibility page
It uses the keywords you track for rank tracking, rewritten for your city, so "dentist near me" becomes "dentist in Denver, CO". If you have not added keywords yet, Reputant suggests some from your business type. Each check covers up to six prompts. It also asks each assistant what it knows about your business by name.
From the AI Visibility page
Whenever you run a check from the dashboard. Plans include 9, 15 or 84 AI visibility checks a month, so you can re-run after you change your profile or collect a batch of reviews and see whether the answers moved.
From the AI Visibility page
In effect, yes. For each prompt it records whether ChatGPT named you and your place in the list it gave, and does the same for Claude and Gemini, so it works as a ChatGPT rank tracker and an AI rank tracker for the other two assistants at once. Unlike Google Maps there is no fixed results page, so the answer can differ between checks; re-running after a change shows whether it moved.
From the AI Visibility page
LLM SEO and generative engine optimization (GEO) are names for the work of getting AI assistants to mention you. AI visibility tracking is how you measure it. Reputant does the measuring, and its AI recommendations suggest what to fix next based on the results.
From the AI Visibility page
Yes. Each location runs its own check against its own city and keywords, so a multi-location business or an agency sees every location separately from one login.
From the AI Visibility page
Agencies and multiple locations
Yes. Each client can be a location under the agency account, with up to ten locations per account and two staff roles per location. White-label reports, client logins and partner pricing are in development. The agencies page lists what is live and what is not yet.
From the home page
Book the same demo and mention how many clients you manage. Partner pricing, client logins and white-label reports are in development; the agencies page lists what is live today.
From the contact page
Yes. Each client runs as its own location inside your account, with its own Google Business Profile, reviews, campaigns and rank grid, and you switch between them from one login. Accounts hold ten locations today; tell us if you need more.
From the agencies page
Not yet. White-label reporting is in development and is one of the things we are building specifically for agencies. If it is a requirement for you, tell us on a demo call and we will tell you where it sits.
From the agencies page
Not yet. Client-facing dashboards are on the roadmap. Today you share results from your own account, using the rank grid and review data as the deliverable.
From the agencies page
We do not have a published partner program yet. We are working with early agencies on pricing case by case, so start with a demo and we will talk about what makes sense for your client count.
From the agencies page
Review requests by text and email that trigger from QuickBooks, Clio or a CSV upload, Google review monitoring with AI-drafted replies, neighborhood-level local rank tracking, a Google Business Profile audit, AI recommendations, AI visibility across ChatGPT, Claude and Gemini, and multi-location accounts with staff roles.
From the agencies page
Minutes for the setup itself: connect the Google Business Profile, choose keywords and the service area, and switch on the automations. Rank and review data starts collecting from that point.
From the agencies page
Each location needs its own Google Business Profile, its own reviews and its own ranking presence for local keywords. What works for your downtown location will not automatically help your suburban one - each one competes independently in its own local market. Reputant keeps every location's profile, reviews and rank grid organized under one account, so you are not juggling a separate login for each address.
From the Multi-Location Reputation Management page
Accounts hold up to ten locations today, each with its own Google Business Profile, review requests, campaigns and rank grid. Need more than ten? Tell us on a demo call. We have not published pricing after the beta yet, so ask and we will work out a number for your footprint.
From the Multi-Location Reputation Management page
Each location runs its own campaigns and triggers, so a QuickBooks payment or a closed Clio matter at one location asks that location's customer, not every customer you have. Set up the same message for each location, or write a different one where a location serves a different kind of customer - there is no one-click way to push a single campaign to every location yet.
From the Multi-Location Reputation Management page
Yes. The account owner sees every location. Each staff member gets a login scoped to one location, with one of two roles: location manager or front desk. A staff member cannot see or act on a location they are not assigned to.
From the Multi-Location Reputation Management page
Not yet. Every report and dashboard in Reputant today is per location - there is no combined view that adds your locations together. A cross-location roll-up report is planned; we will update this page and the roadmap when it ships.
From the Multi-Location Reputation Management page
Not yet. Locations are added one at a time today, each with its own address and Google Business Profile connection. Bulk location import is planned; until it ships, budget a few minutes per location when you add more than a couple.
From the Multi-Location Reputation Management page
Yes, if you run each client as a location inside one account: up to ten today, each with its own profile, reviews, campaigns and rank grid, and you switch between them from one login. That is different from a separate account per client - if that is what you need, or you manage more than ten clients, talk to us on a demo call.
From the Multi-Location Reputation Management page
Reputant compared
Reputant vs BrightLocal
For reviews, rank grids, Google Business Profile audits and AI recommendations, yes. For listings sync, citation building and white-label client reporting, not yet: those are on the roadmap and this page marks them as such.
From the Reputant vs BrightLocal page
BrightLocal starts at $41 per month for one location on monthly billing, or $369 per year on annual billing, with review generation on the $65 Grow monthly plan. Reputant is priced per location, from $29 a month, after a 7-day free trial. Current numbers are on the pricing page.
From the Reputant vs BrightLocal page
BrightLocal has the more mature grid: larger sizes, custom points, scheduling and a competitor overlay. Reputant runs a grid over the service area on demand and shows the competitor holding each spot, and scheduled runs are in development.
From the Reputant vs BrightLocal page
Reputant checks whether ChatGPT, Claude and Gemini recommend the business today. BrightLocal lists AI visibility tracking in Labs, covering Google AI Overviews, AI Mode and ChatGPT.
From the Reputant vs BrightLocal page
BrightLocal's prices and features were checked on 2026-09-11, and the Reputant column shows what Reputant does today. Both products change, so if something here is out of date, tell us and we will fix it.
From the Reputant vs BrightLocal page
Reputant vs Reputology
Reputology is now part of GatherUp, and reputology.com sends visitors to gatherup.com. That is why the plans and prices on this page are GatherUp's.
From the Reputant vs Reputology page
Local rank grids across a service area, a Google Business Profile keyword audit, AI visibility across ChatGPT, Claude and Gemini, review requests triggered by QuickBooks and Clio events, and an AI website builder.
From the Reputant vs Reputology page
Monitoring across 100+ review sites, surveys and Net Promoter Score, review widgets, a listings add-on and a live agency white-label plan. Reputant reads Google and Facebook reviews today and has widgets, listings and white-label on the roadmap.
From the Reputant vs Reputology page
GatherUp starts at $99 per month for one location and $60 per location per month from two locations, with listings as a $40 add-on. Reputant is priced per location, from $29 a month, after a 7-day free trial. Current numbers are on the pricing page.
From the Reputant vs Reputology page
Reputant vs Localo
Localo publishes $39 per month billed annually for one profile and $149 per month billed annually for Pro. Reputant is priced per location, from $29 a month, after a 7-day free trial. Current numbers are on the pricing page.
From the Reputant vs Localo page
Localo does, on every plan, with bulk posting on Pro. Reputant reads the profile for its audit and rankings today and has post scheduling on the roadmap.
From the Reputant vs Localo page
Reputant sends text and email requests when a QuickBooks invoice is paid, a Clio matter closes or a CSV is uploaded. Localo lists reviews management and a review poster; it does not list triggered requests on its pricing page.
From the Reputant vs Localo page
Reputant checks whether ChatGPT, Claude and Gemini recommend the business. Localo's pricing page does not list AI visibility tracking.
From the Reputant vs Localo page
Reputant vs Semrush Local
For review requests, AI review replies, rank grids, the profile audit and AI visibility, yes. For listings sync and automatic Google Business Profile posting, not yet: both are on the Reputant roadmap, and Semrush Local has them today.
From the Reputant vs Semrush Local page
Semrush Local costs $30 per month per location on Local Base and $60 on Local Pro, which is the plan with review campaigns and listings. Reputant is priced per location, from $29 a month, after a 7-day free trial. Current numbers are on the pricing page.
From the Reputant vs Semrush Local page
No. Semrush says the Local tools can be bought on their own or added to an existing Semrush subscription. Its SEO plans are priced separately, from $139 a month, and AI prompt tracking starts with the $199 SEO + AI Search plan.
From the Reputant vs Semrush Local page
Both show your Google Maps rank across a grid with competitors. Semrush Local pays for runs in credits and includes a reporting API. Reputant runs a 3x3 or 5x5 grid over the service area on demand and shows who holds each spot.
From the Reputant vs Semrush Local page
Semrush Local's prices and plans were checked on 2026-10-21, and the Reputant column shows what Reputant does today. Both products change, so if something here is out of date, tell us and we will fix it.
From the Reputant vs Semrush Local page
Reputant vs Birdeye
For review requests from QuickBooks and Clio, AI review replies, rank grids, the profile audit and AI visibility, yes. For review monitoring across hundreds of sites, listings management and social posting, Birdeye covers more today.
From the Reputant vs Birdeye page
Birdeye does not publish prices; its pricing page asks for your contact details and number of locations first. Reputant is priced per location, from $29 a month, after a 7-day free trial. Current numbers are on the pricing page.
From the Reputant vs Birdeye page
Yes. Reputant fires a request when a QuickBooks invoice is paid or a Clio matter closes. Birdeye lists QuickBooks Desktop, QuickBooks Online and Clio Manage among its integrations; it does not support Clio Grow.
From the Reputant vs Birdeye page
Yes. Reputant checks whether ChatGPT, Claude and Gemini recommend the business. Birdeye's Search AI tracks ChatGPT, Gemini, Claude and Perplexity by location.
From the Reputant vs Birdeye page
Birdeye's prices and features were checked on 2026-10-21, and the Reputant column shows what Reputant does today. Both products change, so if something here is out of date, tell us and we will fix it.
From the Reputant vs Birdeye page
Reputant vs Podium
For reviews, yes: review requests from QuickBooks and Clio, AI replies, a rank grid and AI visibility. For texting, phones, webchat and payments, no. Reputant does not offer them.
From the Reputant vs Podium page
Podium lists Core at $399 and Pro at $599 a month, sold through sales, with phone seats on top. Reputant is priced per location, from $29 a month, after a 7-day free trial. Current numbers are on the pricing page.
From the Reputant vs Podium page
Yes. Reputant fires a request when a QuickBooks invoice is paid or a Clio matter closes. Podium lists QuickBooks Online, QuickBooks Desktop and Clio Manage in its marketplace and can send review invites from them.
From the Reputant vs Podium page
No. Podium says better reviews help you rank higher, but it does not list a rank tracker. Reputant shows your Map Pack rank on a grid over your service area.
From the Reputant vs Podium page
Podium's prices and features were checked on 2026-10-21, and the Reputant column shows what Reputant does today. Both products change, so if something here is out of date, tell us and we will fix it.
From the Reputant vs Podium page
Still have questions? Send us a message or book a demo.
Social posts
The plan covers Google Business Profile, Instagram and TikTok first. None of it is live yet; the roadmap page shows where it sits, and beta accounts can tell us what to build first.
From the Social Media Management page
The plan is both: a unified inbox next to the post calendar, with Facebook Messenger, Instagram DMs and WhatsApp messages in one place. Neither the calendar nor the inbox is live today.
From the Social Media Management page
An active, regularly updated Google Business Profile is a signal Google uses to gauge how engaged and legitimate a business is, which factors into local prominence. Businesses that post consistently tend to appear more active and trustworthy than ones with a stale profile.
From the Social Media Management page
Yes. Build your content on the calendar and set it to publish whenever you want - days or weeks ahead. You can also edit or cancel a scheduled post any time before it goes out.
From the Social Media Management page
Yes. If you manage multiple locations, you can schedule posts and reply to messages per location from the same account you use for reviews and rank tracking.
From the Social Media Management page
When it ships it will be part of the same Reputant platform, no separate login or tool, sharing the dashboard with your reviews, rankings and AI insights. It is planned, not in beta, and we will say so here the day that changes.
From the Social Media Management page