Talk to the people who build Reputant.
Book a demo, send a message, or email support. Every channel reaches a person on the team, and every message gets a reply within one business day.
Replies within 1 business day, Monday to Friday.
Our rank grid shows 1 next to the shop but 7 across the north side. Nothing changed on our end. What do we do?
Your north cluster has no reviews that mention that part of town, and Google leans on that. Two things that usually move it: ask your next customers for a review that names the service and the neighborhood, and add the north side to your profile's service areas. Rerun the grid in two weeks and reply here with the result.
Pick the channel that fits.
Sales question, setup help, a bug, or an agency partnership. Tell us which and the right person answers.
Send us a message
For anything that isn't urgent. A person reads every message, and you get a reply by email.
Book a demo
30 minutes on a video call. Bring your business name and the areas you serve, and we show the product on your own market instead of a demo account.
Pick any open slot · No prep needed
Email support directly
[email protected]
Best for account questions: connecting Google, review requests that didn't send, billing. Include your business name and we'll find your account.
Live chat is on the way
Until then, the fastest route is the form on this page or an email to [email protected]. We reply within one business day.
What happens after you write.
A person reads it
Messages go to the team's inbox, not a ticket queue. During the beta that is the people building the product.
You get an answer, not a link
Within one business day, usually with the setting to change or the next step to take in the app.
If something is broken, we say so
We tell you what we'll fix and follow up when it ships.
Quick answers before you write.
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