Review Management

Your Reviews Are Working 24/7 to Win — or Lose — Customers

Reputant brings every review from Google, Yelp, Facebook and 50+ platforms into one place so you can respond fast, look great, and turn your ratings into a customer magnet.

Beta users get 6 months free + lifetime discount. No credit card needed.

Unified review inbox — Google & Facebook

Screenshot placeholder

97% of people read reviews before choosing a local business. Your reviews aren't just feedback — they're the first impression, the trust signal, and the deciding factor for every new customer. Reputant makes sure that impression is always working in your favor: fresh, responded to, and better than the competitor next door.

50+ Platforms, One Feed

Google, Yelp, Facebook, TripAdvisor, Angi and 45+ more — see every review from every platform the moment it lands.

Respond Fast, Win Trust

Businesses that respond to reviews earn more customer trust — and Google rewards engagement with better rankings. Reply to any platform directly inside Reputant.

Build Your 5-Star Brand

Track your rating trajectory across all platforms. Know exactly which actions moved your score and do more of them.

Reviews Drive Rankings

Review count, rating, and recency are all Google local ranking signals. Managing them well is local SEO — not just customer service.

Instant New-Review Alerts

Get notified by email or mobile push the moment a review lands on any platform — so you can respond fast while it still matters, instead of finding out days later.

AI Tells You What to Do Next

Reputant's AI analyzes your results and surfaces the exact next action to improve your rankings or reviews — and can execute it for you.

Learn about AI Insights

Review inbox

Screenshot placeholder

Unified inbox

Every review from every platform in one feed

Stop logging into five dashboards. Reputant pulls your reviews into a single, filterable inbox so nothing slips through.

  • Google Business Profile and Facebook reviews, pulled automatically
  • Filter by rating, response status, or location
  • Track your star rating and review count over time
  • Instant alerts when a new review lands

AI reply suggestion

Screenshot placeholder

AI-suggested replies

Respond to every review in seconds, not hours

A fast, thoughtful response builds trust with the reviewer and everyone reading later — and Google rewards engagement. Reputant drafts it for you.

  • One-click AI reply tuned to the review and your business
  • Edit before posting — you stay in control of the voice
  • Consistent, professional tone across every response
  • Post replies back to Google and Facebook directly

Review insights panel

Screenshot placeholder

Review insights

Understand what your reviews are really telling you

Your reviews are a goldmine of signal. Reputant reads the text — not just the stars — and shows you the patterns.

  • AI summarizes recurring themes across all your reviews
  • Spot the complaints costing you 1-star ratings
  • See what customers consistently praise — and market it
  • Track sentiment trends over time
See It In Action

Try the AI reply tool.

Pick your business type, set the tone, paste in a customer review — get a ready-to-use reply in seconds.

Choose Your Business Type

How it works

Set it up once. It runs from there.

1

Connect your profiles

Connect your Google Business Profile and Facebook page. Every review flows into one feed automatically.

2

Reply with AI assist

Open any review and get an AI-suggested reply in your brand voice. Edit if you like, then post — without leaving Reputant.

3

Learn from every review

Review insights surface the themes behind your ratings, so you know what to fix and what to lean into.

FAQ

Frequently asked questions

Google uses review count, average rating, review recency, and your response rate as direct local ranking signals. A business with 200 recent reviews and active responses consistently ranks higher than one with 30 old reviews and no responses — even with similar proximity and category.
Reputant covers 50+ platforms including Google, Yelp, Facebook, TripAdvisor, Healthgrades, Angi, HomeAdvisor, Houzz, Avvo, Zocdoc, and many industry-specific directories. You get a single dashboard for all of them.
Yes — on two dimensions. First, it signals to Google that your business is active and engaged, which improves local rankings. Second, potential customers reading reviews are measurably more likely to choose a business that actively responds, even if the review is negative.
Your star rating appears in Google search results, in Google Maps, in ads via seller ratings, and across directories. A high rating with many reviews is one of the most credible marketing signals you can have — it sells customers before they ever contact you. Reputant helps you build that asset systematically.
Yes. Reputant shows you your rating and review count vs. your top local competitors across platforms — so you can see exactly what gap to close to outrank and outmarket them.
Typically within minutes. Reputant continuously monitors every connected platform and pushes an alert by email or mobile notification as soon as a new review is detected — so you can respond while it still matters.
Yes. Reputant supports multiple locations under one account, with both a combined view across all locations and individual location dashboards. Each location gets its own review feed, alerts, and reporting.

Ready to rank higher and get more customers?

Beta users get 6 months free and a lifetime discount. No credit card needed.

Make Your Reviews Work Harder — Free