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Reputant

Review management software that drafts every reply for you

Your reviews are working 24/7 to win - or lose - customers.

Reputant's review management software brings your Google and Facebook reviews into one feed, drafts a reply to each one in your voice, and benchmarks your rating against the competitors down the street - so you respond fast and every review keeps working for you.

Make Your Reviews Work Harder - FreeSee all features

7 days free. No credit card needed.

Sample: unified review inbox
Sample: unified review inbox

97% of people read reviews before choosing a local business. Your reviews aren't just feedback - they're the first impression, the trust signal, and the deciding factor for every new customer. Reputant makes sure that impression is always working in your favor: fresh, responded to, and better than the competitor next door.

What you get

Google and Facebook, One Feed

Every Google Business Profile review and Facebook recommendation lands in one filterable inbox as Reputant syncs it. Yelp reading is planned.

Respond Fast, Win Trust

Businesses that respond to reviews earn more customer trust - and Google rewards engagement with better rankings. Reply to Google and Facebook directly inside Reputant.

Build Your 5-Star Brand

Track your rating and review count over time, next to the competitors you pick. Know exactly which actions moved your score and do more of them.

Reviews Drive Rankings

Review count, rating, and recency are all Google local ranking signals. Managing them well is local SEO - not just customer service.

Every Review in Your Feed

New reviews appear in the feed as Reputant syncs them from Google and Facebook, so you can respond while it still matters. A daily email digest is in beta.

AI Tells You What to Do Next

Reputant's AI analyzes your results and surfaces the exact next action to improve your rankings or reviews - and can execute it for you.

Learn about AI Insights

See Where You Rank Locally

Reputant's local rank tracker maps your Google Maps rankings across every neighborhood and keyword, so you know exactly where to focus.

Explore Local Rank Tracking
Sample: review inbox
Sample: review inbox

Unified inbox

Every review from every platform in one feed

Stop logging into five dashboards. Reputant pulls your reviews into a single, filterable inbox so nothing slips through.

  • Google Business Profile and Facebook reviews, pulled automatically
  • Filter by rating, response status, or location
  • Track your star rating and review count over time
  • A daily email digest of new reviews, in beta
Sample: AI reply suggestion
Sample: AI reply suggestion

AI-suggested replies

Respond to every review in seconds, not hours

A fast, thoughtful response builds trust with the reviewer and everyone reading later - and Google rewards engagement. Reputant drafts it for you.

  • One-click AI reply tuned to the review and your business
  • Edit before posting - you stay in control of the voice
  • Consistent, professional tone across every response
  • Post replies back to Google and Facebook directly
Sample: review insights
Sample: review insights

Review insights

Understand what your reviews are really telling you

Your reviews are a goldmine of signal. Reputant reads the text - not just the stars - and shows you the patterns.

  • AI summarizes recurring themes across all your reviews
  • Spot the complaints costing you 1-star ratings
  • See what customers consistently praise - and market it
  • Track sentiment trends over time
See It In Action

Try the AI reply tool.

Pick your business type, set the tone, paste in a customer review - get a ready-to-use reply in seconds.

Choose Your Business Type

How it works

Set it up once. It runs from there.

1

Connect your profiles

Connect your Google Business Profile and Facebook page. Every review flows into one feed automatically.

2

Reply with AI assist

Open any review and get an AI-suggested reply in your brand voice. Edit if you like, then post - without leaving Reputant.

3

Learn from every review

Review insights surface the themes behind your ratings, so you know what to fix and what to lean into.

Frequently asked questions

Google uses review count, average rating, review recency, and your response rate as direct local ranking signals. A business with 200 recent reviews and active responses consistently ranks higher than one with 30 old reviews and no responses - even with similar proximity and category.
Google Business Profile and Facebook today, in one feed. You can connect a Yelp account, and reading Yelp reviews is planned. We list only what the app supports; the roadmap page shows what comes next.
Yes - on two dimensions. First, it signals to Google that your business is active and engaged, which improves local rankings. Second, potential customers reading reviews are measurably more likely to choose a business that actively responds, even if the review is negative.
Your star rating appears in Google search results, in Google Maps, in ads via seller ratings, and across directories. A high rating with many reviews is one of the most credible marketing signals you can have - it sells customers before they ever contact you. Reputant helps you build that asset systematically.
Yes. Reputant shows you your rating and review count vs. your top local competitors across platforms - so you can see exactly what gap to close to outrank and outmarket them.
Reviews appear in your Reputant feed as they sync from Google and Facebook. A daily email digest is in beta for early accounts. Instant alerts by email or push are not built yet; the roadmap page will say when that changes.
Yes. Reputant supports multiple locations under one account, with both a combined view across all locations and individual location dashboards. Each location gets its own review feed, alerts, and reporting.

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Make Your Reviews Work Harder - Free

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